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GUNANE ADVENTURE

WE ARE HAPPY TO HELP YOU ARRANGE YOUR HOLIDAY IN INDONESIA

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What is Gunane Adventure?

Gunane Adventure  provides travellers with fully customizable private journeys. No more rushing to keep to a schedule or being bound by rigid itineraries.  Explore the serenity, vibrance and culinary delights of Indonesia at your own pace, exactly the way you like it. Just let us know what you need. We will plan & arrange it for you. Our travel experts will schedule a free one-to-one consultation with you in order to gather your requirements before putting together your very own itinerary, specially tailored to your budget and needs.

What can we book for you?

1. Authentic accommodation throughout Indonesia
2. Exclusive & authentic Indonesia experiences
3. Reservations at unique restaurants
4. Hiking tours & outdoor activities
5. Medical, spa & beauty reservations
6. Specialty tours (vegan/ halal/ adventure etc.)
7. Tours of exclusive universities & factories

What services do we offer?

We offer a variety of services to ensure that you can enjoy exploring Indonesia just the way you envisioned it. A few of our more popular services include,

1. Dedicated Concierge During the Trip
2. Airport Transfers & Meet-&-Greet Services
3. Private Vehicles
4. Tour Guides & Travel Companions
5. Interpreters​

What is included in the tour package?

- Travel Bag From Gunane Adventure

- Breakfast in Hotel 

- Driver

- Car

- Toll Fare 

- Petrol 

- Parking Fee

- Airport Transfer

What are the cancellation policies?

At Gunane Adventure, we understand that plans can change unexpectedly. To ensure a fair and transparent experience for both our customers and our company, we have established the following cancellation policies. These policies are designed to provide flexibility while also considering the costs and efforts involved in organizing and arranging our tours. Please read these policies carefully before making a booking.

1. Cancellation by the Customer:
1.1. Cancellation Timeframe:
- Day Tours (tours lasting less than 24 hours): Customers must cancel at least 24 hours before the scheduled start time.
- Multi-Day Tours (tours lasting more than 24 hours): Customers must cancel at least 1 month before the scheduled start time.

1.2. Cancellation Fees:
- Day Tours: Cancellations made within 24 hours of the scheduled start time will be subject to a 50% cancellation fee.
- Multi-Day Tours: Cancellations made within  1 month of the scheduled start time will be subject to a 50% cancellation fee.
1.3. No-shows: Customers who fail to show up for their scheduled tour without prior notice will not be eligible for a refund.
1.4. Refund Process: Refunds will be processed within 3 days from the date of cancellation. Please note that it may take additional time for the refund to appear in your account, depending on your payment provider.

2. Cancellation by Gunane Adventure:
2.1. Minimum Group Size: Gunane Adventure reserves the right to cancel a tour if the minimum group size is not met. In such cases, customers will be notified at least 3 days in advance, and a full refund will be provided.
2.2. Force Majeure: In the event of unforeseen circumstances beyond our control, such as natural disasters, political unrest, or other force majeure events, Gunane Adventure reserves the right to cancel or reschedule a tour. In such cases, customers will be offered the option to reschedule their tour or receive a full refund.

3. Booking Amendments:
3.1. Date/Time Changes: Customers may request changes to their booking dates or times, subject to availability and the policies outlined in Section 1.1.
3.2. Participant Changes: Customers may request changes to the number of participants in their booking, subject to availability and any applicable price adjustments.




Please note that these cancellation policies may vary for specific tours or promotional offers. Any variations to the policies will be clearly communicated at the time of booking.

If you have any further questions or require clarification regarding our cancellation policies, please don't hesitate to contact our customer service team on +62 85624881767. We are here to assist you and ensure you have a pleasant experience with Gunane Adventure.

What is the maximum group size for your tours?

The maximum capacity per group depends on the capacity of the vehicles. There are groups of 6 people, 10 people, 15 people, 18 people,  31 people, and 48 people.

How can I make the payment?

Payment can be made after you approve the quotation we have sent. Payment can be transferred to BCA Bank account with account number: 139-3828629 in the name of GUNANE TOMA GORA. Afterward, you can confirm the payment at the button below or at the link https://gunane.com/paymentconfirmation to receive a payment receipt within 24 hours.

START CUSTOMISING YOUR TOUR

Here the steps to customize your tour :

1. Submit the Form Below

2. We Will Email You to Schedule a Consultation

3. Free phone / WhatsApp consultation

4. We will email you an itinerary & quotation

5. Itinerary revisions, booking & payment

6. The adventure begins

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Telp : +62 85624881767
Email : [email protected]



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